Empowering borrowers through their brokers.
Are you looking to secure a mortgage?
We work directly with mortgage brokers. Please find one near you by using MPC’s Find a Mortgage Broker Near You tool and ask them to contact us to discuss our financing options.
WHY WORK WITH US
Fast approvals
Your broker will know within 24 hours if you are approved.
Superb service
Our customer service team is easy to reach and always happy to help.
Flexible payments
Borrowers choose from interest-only or amortized payments. Receive the lowest monthly payment by selecting an interest-only payment.
Transparent options
We offer several different term options, like open terms that allow penalty-free payouts at any time.
Frequently asked questions
Check out our FAQs to learn how we work, or reach out to our customer support team:
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We would need a new void cheque by email mortgageadmin@neighbourhoodholdings.com or fax 1-888-519-2539. Please note that we cannot accept payments from 3rd parties and the bank account must be owned by either a registered owner of the property or guarantor of the mortgage.
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All of our mortgage payments are due on the first of every month and we cannot change the payment date.
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Call or email our office immediately to explain the situation to our mortgage admin department. All late payments are subject to a $150 charge.
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Your account will be charged $150 and this amount will be added to your mortgage and will accrue interest.
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If you have accepted an offer on your home please contact us to inform us of the closing date. Please provide our contact information to your solicitor so they may request a pay out statement.
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It depends on your mortgage term and if you have met all your obligations under the mortgage. Please contact us for specific details on how to pay out your mortgage.
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It depends on the prepayment privileges of your mortgage. Please see your mortgage documents for details or contact our office. If your mortgage is eligible to be paid down you may only pay down the mortgage via a certified cheque or bank draft. Please contact mortgageadmin@neighbourhoodholdings.com to find out how.
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Yes. Depending on your mortgage terms you may or may not have a penalty depending on when you choose to sell and pay off our mortgage. In order for your solicitor or notary to receive a discharge our mortgage must be paid out in full.
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You may be offered to renew this mortgage at maturity for a new term, with or without a change in interest rate payable, by entering into one or more written agreements with us. Typically, if you have met the obligations under the mortgage you will be offered a renewal. $295 Renewal fees.
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Please feel free to call our mortgage administrator at 604-568-4063, from 9:00 – 5:00pm (PT) or email mortgageadmin@neighbourhoodholdings.com.