Market-leading pricing and unbeatable service for our Broker Partners.
OUR PROCESS
Ready, set, let’s go.
We take pride in a quick turnaround and impeccable customer service.
Application received
Initial request made online via Lendesk or Filogix.
8 hours
Our team reviews your request within 8 hours.
24 hours
We approve within 24 hours or less on average.
Guidelines
Request simplified pricing and lending guidelines
We are radically transparent about our pricing. Fill out the form to get our simplified pricing grid sent straight to your inbox.
WHAT WE WORK WITH
Our ideal property types for lending
Eligible properties
We lend on single-family detached homes, semi-detached homes, condos, duplexes, and triplexes (or fourplexes in Quebec).
Ineligible properties
Properties we don’t work with are construction, commercial, vacant land, farms, hotels, and student housing.
Submission guidelines
Submit Electronically
Include Notes
Less is more — summarizing the highlights of the file will help the underwriter understand your client’s needs. The following are key points to include in your electronic submission:
• Property type
• LTV
• Credit score
• Location (Property location)
• Exit Strategy (Use of funds)
• Closing date
• Reason for financing
Submission Received
Once we receive your file via Filogix, Velocity, or Lendesk, the team will reach out via email within 2 hours. The email will come from the lead underwriter assigned to your file and it will be sent to the email address associated with your Filogix, Velocity, or Lendesk account.
REAL TALK
Broker reviews
“Neighbourhood Holdings provides my clients with competitive rates and flexible terms. They provide fast friendly service that allows me to successfully manage my client’s expectations.”
— Jeff Di Lorenzo, Mortgage Professional
“Neighbourhood Holdings is my favourite private lender in Ontario. It has always been my pleasure working with them: quick responses, flexible terms, competitive interest rates and fees. They are also willing to listen to feedback and always put customer first.”
— Rita Xiong, Mortgage Professional
“Neighbourhood Holdings is one of my top private lenders here in Vancouver. They provide my clients and me with great service and have very competitive interest rates and fees.”
— Steve Nipius, Mortgage Professional
Approved appraisers list
We’ve consolidated a comprehensive list of appraisers that we love to work with from British Columbia to Quebec. Have a file with a property located outside of a major city? No problem. Reach out to the team members working on your file and they will be happy to assist you.
Case studies
We are fortunate enough to get to know many of our borrowers while we finance their needs and dreams. Request our common borrower ebook below or click on a case study preview to learn more about our borrowers and see if your client might be a good fit.
Frequently Asked Questions
If you have more questions about how we work, you can always reach out to our Business Development Team by email or phone:
connect@neighbourhoodholdings.com
+1 (604) 416–2506
-
Our maximum LTV is 65%. Need a higher LTV? Contact our sales team at connect@neighbourhoodholdings.com. They can put you in touch with one of our bundle partners who can lend up to 80%.
-
We only fund 1st mortgages at this time.
-
We currently lend in 6 different provinces and each province has their own pricing. Please contact one of our sales team representatives at connect@neighbourhoodholdings.com or (604) 416-2506 and they will be happy to share the information with you.
-
We lend in BC, AB, ON, QC and NS, in major urban centres, and non-rural bedroom communities that are within 50km of a city with a population of 100,000 or more. If you would like to confirm exactly where we lend, enter the postal code of the property into our chatbot.
-
We will finance residential homes, detached, semi-detached, condo, townhomes, multi-units up to 3 (4 in QC).
-
We will not finance these types of properties: commercial, semi-commercial, vacant land, construction, big acreage (>5), mobile homes, lease land, self built, ALR land, condo indivise (coop).
-
Start by reaching out to our sales team and submitting a deal to us via Lendesk, Filogix, or Velocity. We have certain eligibility criteria that mortgage brokers and agents must meet in order to qualify. You can reach our sales team by email or phone: connect@neighbourhoodholdings.com or (604) 416-2506.